Privacy & Cookies

Information we may process

Superconvert may process technical information needed to operate and protect the site, including IP address, browser type, device information, operating system, user agent, referral URL, pages visited, approximate location derived from IP, timestamps, and diagnostic events.

If you contact us, we may process the information you include in your message, such as your name, email address, file format pair, browser details, and support context.

Uploaded files and conversions

Uploaded files are used to provide the conversion or preview workflow requested by the user. Some supported conversions may run in the browser, while others may require server-side processing or third-party infrastructure depending on the file type and implementation.

Because processing behavior can vary by format and browser support, do not upload confidential, regulated, or highly sensitive files unless you have independently decided that the service is appropriate for that material.

We do not claim perfect conversion results. You should review converted files before sharing, publishing, submitting, or relying on them in production workflows.

How information is used

• Operate and maintain the service
• Run file conversion, preview, download, and account-related workflows
• Diagnose bugs, failed conversions, abuse, misuse, and security issues
• Respond to support, privacy, and business enquiries
• Understand aggregate usage patterns and improve reliability
• Comply with legal obligations and enforce the Terms of Service

Cookies and local storage

Cookies are small files or identifiers stored by your browser. Similar technologies, including local storage, can be used to remember preferences or support site functionality.

Superconvert uses a preference cookie named preferred_locale to remember the language selected for the site. This is a preference cookie, not an advertising cookie.

• Necessary cookies or storage may support security, sessions, authentication, conversion workflow state, and basic operation.
• Preference cookies may remember language or interface choices.
• Third-party cookies or identifiers may be used by Google products or other service providers when their scripts are loaded.

Google products and advertising

Superconvert may use Google AdSense or other Google products. When Google services are used, Google and its partners may collect or receive cookies, IP address, user agent, device identifiers, browser information, ad interaction data, and other technical information to provide, measure, personalize, and protect advertising or related services.

Google explains how it uses information from sites and apps that use its services at https://policies.google.com/technologies/partner-sites.

You can manage advertising personalization and related Google settings through your Google account and browser controls where available.

Third-party providers

Hosting, infrastructure, analytics, error monitoring, authentication, file processing, and advertising providers may process limited technical or operational data on our behalf or according to their own policies.

We aim to keep third-party use practical and tied to operating, securing, measuring, or monetizing the service.

Your choices and rights

You can avoid uploading files you do not want processed, clear cookies from your browser, block third-party cookies where your browser supports it, and use browser privacy controls to limit tracking technologies.

Depending on your location, you may have rights to request access, correction, deletion, restriction, or objection related to personal information. To make a privacy request, contact us using the support contact listed below.

Contact

For privacy or support questions, contact us through the contact options provided on this site.